When it comes to reading digital manga and comics, Webtoon is one of the top apps you can rely on.
This user-friendly app has captivated millions of manga readers around the world.
There’s not much to complain about this app, except that it stops working at times.
The Webtoon app not working can happen at any time, without warning. But you don’t need to worry about it because it is a fixable issue.
If you are facing the same issue with your Webtoon app, you have come to the right place.
Let’s walk you through the reasons and fixes of the Webtoon app not working.
- 1 Why Is Webtoon App Not Working?
- 2 Here is Steps To Fix Webtoon App Not Working Problem
- 2.1 Solution 1: Check Your Network Connection
- 2.2 Solution 2: Close And Reopen The App
- 2.3 Solution 3: Check Webtoon’s Server Status
- 2.4 Solution 4: Install The Latest App Version
- 2.5 Solution 5: Clear Cached Data
- 2.6 Solution 6: Restart Your Device
- 2.7 Solution 7: Check The Compatibility Of Your Device
- 2.8 Solution 8: Check For App Permissions
- 2.9 Solution 9: Disable Battery Optimisation
- 2.10 Solution 10: Uninstall And Re-Install The App
- 2.11 Solution 11: Contact the Webtoon Support Team
Why Is Webtoon App Not Working?
It is important to figure out the reason that’s causing the issue with the Webtoon app, so you can choose the right approach to fix it.
There can be various reasons that are triggering this problem. Some of the possible reasons are:
Bugs Or Glitches In The App
It is common for apps to encounter bugs or glitches that stop them from functioning properly.
If this is what is happening in your case, you may not be able to use the Webtoon app.
It can cause the app to crash or load errors unless you get rid of the bugs or glitches.
Sometimes Webtoon servers get overloaded, and it gives rise to numerous problems.
High incoming traffic can cause the app to load slowly. In some cases, it can even make the app unavailable for a temporary period.
Unless the server issues are fixed, you cannot access or use the app.
Network Connection Problems
The performance of the Webtoon app has a lot to do with your internet connection.
If you have an unstable or weak network, the app may fail to load or work properly.
Make sure to connect to a faster network when accessing the app.
Device Not Compatible
Webtoon is a versatile app that is compatible with a wide range of operating systems and devices.
But if you are using an unsupported operating system or an older device, the app may fail to operate.
In this case, you must download and install the app on a compatible device.
Outdated App Version
Like any app, Webtoon receives regular updates which are essential for the app to run smoothly.
If you haven’t updated the app in a long time, it can create problems. To avoid this from happening, you should get the latest version of the app.
Data And Cache Buildup
Sometimes accumulated data and cache is the reason behind the Webtoon app not working.
If the cached data is corrupted, it can cause performance issues with the app. You can fix this by simply deleting the app’s data and cache.
Here is Steps To Fix Webtoon App Not Working Problem
Now that you are familiar with the reasons causing this issue, let’s move on to the solutions to fix it.
There are quite a few things you can try to resolve the problem. We will start with the easy fixes first.
Solution 1: Check Your Network Connection
The first thing you should do is check your internet connection and make sure it’s working fine.
The Webtoon app will not work without a fast and stable network connection. Here’s what you should do:
- Disconnect your Wi-Fi and connect again.
- Try to visit other apps and websites to see if you can access them.
If your internet connection is slow, switch to a different network and see if that solves the problem. You can also use mobile data to access the Webtoon app.
Solution 2: Close And Reopen The App
If your internet speed is okay, you should try closing and reopening the app. This may sound stupid but sometimes, it can solve the issue you are facing.
This solution is effective against minor app issues. You can also apply this fix when the app freezes.
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Solution 3: Check Webtoon’s Server Status
Sometimes the issue is not on your end and Webtoon’s server is the culprit. If there’s a server outage or maintenance in progress, you may not be able to access the app.
To confirm your doubts, you should check Webtoon’s server status. You can take the help of a third-party website like Downdetector.
If the server is down, you cannot do anything about it except wait. Usually, it doesn’t take very long for the server to get fixed.
Solution 4: Install The Latest App Version
It is important to use the latest version of the Webtoon app for it to function properly.
If your auto-updates are disabled, there’s a chance you are using an outdated app.
You can update the Webtoon app by following these steps:
- Go to the app store on your phone.
- Search Webtoon.
- Tap the Update button.
- This will install the latest app version on your device.
- After you update the app, the error should be gone.
Solution 5: Clear Cached Data
As we mentioned before, cached data could be one of the possible reasons why you are unable to access the Webtoon app.
To address this issue, you should get rid of the accumulated cache and data. Here are the steps to follow:
- Access the Settings app on your device.
- Go to the Apps section.
- Find the Webtoon app and tap on it.
- Select the Storage option and choose Clear Data and Clear Cache.
By doing so, you can delete the data and cache that’s creating issues.
Solution 6: Restart Your Device
You can also try and give your device a restart to see if that solves the error. A simple restart is more effective in handling these errors than you think.
All you need to do is switch off your phone, wait for a few minutes, and switch it back on.
This will refresh the system and remove any temporary glitches.
Solution 7: Check The Compatibility Of Your Device
No matter, how many times you try to fix the Webtoon app not working; it will not work if the device is not compatible.
You need to make sure that the device or operating system you are using is compatible with your device.
Solution 8: Check For App Permissions
There’s a chance that the Webtoon app lacks the required permission to function properly.
If that’s the case, you should follow these steps to grant the necessary app permissions.
- Open the Settings app on your device.
- Navigate to the Apps section.
- Locate and tap on the Webtoon app.
- Choose the Permissions option and check if the app has all the required permissions.
Solution 9: Disable Battery Optimisation
Some users may not realize, but their phone’s battery optimization settings can interfere with the app’s functioning.
This is why you should disable this setting by following these steps:
- Launch the Settings app and go to the Battery Optimisation section.
- Locate and select the Webtoon app.
- Set the app to Not Optimised and you are done.
Solution 10: Uninstall And Re-Install The App
You can also try reinstalling the app if needed. This is an easy solution where you just need to uninstall and reinstall the app.
You can reinstall the app for free from the official app store of your phone. This should solve the issue you were experiencing before.
Solution 11: Contact the Webtoon Support Team
You have tried all the solutions and none of them worked. If this happens, you should contact Webtoon’s support team.
In such a difficult scenario only, an expert can resolve the error. Tell them about the issue and they will try to fix it for you.
The Webtoon app not working is an annoying problem. It stops you from accessing your favorite comics on the app.
By applying the solutions given in this post, you should be able to resolve the error. If you don’t succeed in the first attempt, try again.